Terms & Conditions
The terms on which you use this website and buy from Shivya Herbal.
- Who we are
- This website is operated by Shivya Herbal, a sole proprietorship of Kumar Pal Singh, at Raja Kheda Road, Gopal Pura, Ward No 12, Shamshabad, Fatehabad, Agra, Uttar Pradesh - 283125, India. FSSAI Registration No. 22726117000068.
- Our products
- We sell traditional herbal food and wellness products under our FSSAI registration. They are food and wellness products, not medicines, and are not intended to diagnose, treat, cure or prevent any disease. Consult a qualified physician before use, especially if you have a health condition, are pregnant, or are taking medication.
- Orders and pricing
- All prices are in Indian Rupees and inclusive of applicable taxes. We may correct obvious pricing errors and may refuse or cancel an order; if we cancel an order you have paid for, the amount is refunded in full.
- Payments
- Online payments are processed securely through Razorpay. We do not store your card details on our servers.
- Shipping, returns and refunds
- Delivery timelines are set out in our Shipping policy. Returns and refunds are governed by our Returns & refunds policy. Free delivery applies on orders of ₹999 and above.
- Your account
- You are responsible for keeping your account information accurate and your password secure. You must be 18 or older to purchase or to register as a distributor.
- Distributor programme
- Joining as a distributor is optional and is governed by the Distributor Agreement. Earnings are never guaranteed and arise only from products that are actually bought and delivered.
- Intellectual property
- All content on this site — text, logos, images and designs — belongs to Shivya Herbal and may not be copied or reused without permission.
- Governing law
- These terms are governed by the laws of India and are subject to the courts of Agra, Uttar Pradesh.
- Contact
- For any question or complaint, write to shivyaherbal6@gmail.com or call +91 9058871174.
Questions? Write to shivyaherbal6@gmail.com or call +91 9058871174 between 10 AM and 6 PM, Monday to Saturday.